Arden Main, operated by Ten Thirteen LLC, takes intellectual property rights seriously, both our own and those of any third party whose work may appear on our site. This policy explains how we handle IP protection on ardenmain.com and lays out the procedure to follow if you believe material posted on our site infringes a copyright you own or represent.
1. Our Intellectual Property
Everything you see on the Arden Main website, including the store name, the "Arden Main" wordmark, our logo, our color palette and visual identity, the copy on our product pages, our photography, video, illustrations, iconography, page layouts, and the overall look and feel of the site is the property of Ten Thirteen LLC or of the licensors we work with. This material is protected under United States copyright, trademark, and trade dress law, along with applicable international treaties. Nothing on this site should be read as granting you a license to reuse any of that material outside the ordinary course of browsing and purchasing from us.
2. Trademarks
"Arden Main" and any related logos, taglines, or brand marks that appear on the site are trademarks of Ten Thirteen LLC, whether they've been formally registered or are protected under common law. Third-party brand names, logos, and product marks that show up anywhere on the site, for example in a product description or a category page remain the property of their respective owners and are used only to identify or reference those products, not to imply any endorsement, affiliation, or sponsorship between those brands and Arden Main.
3. Copyright
All original written, visual, and audio content produced by or on behalf of Arden Main and published on ardenmain.com is protected by copyright, with all rights reserved to Ten Thirteen LLC unless we've stated otherwise. You may view, print, or download that material for the purpose of shopping our store or keeping a personal record of an order you placed, but any other use including copying it to a different website, republishing it on social media as your own, using it in a commercial product, or feeding it into a training dataset for a machine learning model requires our written permission in advance.
4. Permitted Use of Site Content
You are welcome to share links to individual product pages or public pages on our site through social media, email, or messaging apps, and you may reference our store by name in editorial contexts, reviews, or news coverage. What you may not do is reproduce our product images or descriptions on a third-party marketplace, incorporate any of our material into a competing storefront, or use any Arden Main branding in a way that suggests we've partnered with, endorsed, or approved you or your business, unless we've said so in writing.
5. User Submitted Content
If you submit a product review, comment, photograph, testimonial, or any other content to Arden Main, you continue to own that material but by submitting it, you grant Ten Thirteen LLC a non-exclusive, worldwide, royalty-free, perpetual, transferable, sublicensable license to use, display, reproduce, adapt, translate, and distribute it in connection with the operation and promotion of the store, on our website, in our marketing communications, on our social media accounts, and in any other medium we choose. You also confirm that the material you submit is genuinely yours to share and does not infringe anyone else's intellectual property, privacy, or publicity rights.
6. Reporting Copyright Infringement
Arden Main respects the intellectual property rights of others and expects the same from anyone using our site. If you are a copyright owner (or someone authorized to act on a copyright owner's behalf) and you believe material appearing on ardenmain.com has been copied or used in a way that infringes your rights, you can submit a written takedown notice to our designated agent using the contact information at the bottom of this policy. We handle these notices under the framework established by the Digital Millennium Copyright Act, codified at 17 U.S.C. § 512.
7. What a Valid DMCA Notice Must Include
For us to act on a copyright complaint, your notice needs to contain a specific set of information. First, an actual or electronic signature of the person authorized to act on behalf of the copyright holder. Second, a clear description of the copyrighted work you say has been infringed, or, if multiple works are involved, a representative list of them. Third, an identification of the specific material on our site that you consider infringing, described in enough detail (including the exact URLs where possible) that we can locate it. Fourth, contact information for you; your full name, mailing address, phone number, and email address. Fifth, a written statement that you believe in good faith that the use of the material in the way you are complaining about has not been authorized by the copyright holder, its agent, or the law. And finally, a statement made under penalty of perjury that the information in your notice is accurate and that you are the copyright holder or are authorized to act on the holder's behalf. Notices missing any of these elements may not be actionable and may need to be resubmitted before we can take action.
8. Counter Notification
If material of yours has been removed from our site in response to a DMCA notice and you believe the removal was a mistake or was based on a misidentification of the material, you have the right to submit a counter-notification. A valid counter-notice must include your physical or electronic signature; identification of the material that was removed and the location where it appeared before removal; a statement made under penalty of perjury that you have a good-faith belief the material was taken down as a result of a mistake or a misidentification; your full name, mailing address, and telephone number; and a statement that you consent to the jurisdiction of the federal district court for the district where you are located (or, if you are outside the United States, for any judicial district in which Arden Main may be found), and that you will accept service of process from the party who submitted the original complaint or their agent. Once we receive a valid counter-notice, we will forward a copy to the original complainant, and unless they file a court action seeking to restrain your allegedly infringing activity within ten to fourteen business days, we may replace or restore access to the removed material.
9. Repeat Infringer Policy
It is our stated policy to terminate the account or block the access of any user who is determined, under appropriate circumstances, to be a repeat infringer of copyright or other intellectual property rights. We reserve the right to make that determination in our sole reasonable judgment, based on the number, nature, and timing of the notices we've received, and we will keep records sufficient to identify and act on repeat conduct.
10. Misrepresentations and Bad Faith Notices
Federal law imposes real consequences on people who file DMCA notices or counter-notices carelessly or in bad faith. Under 17 U.S.C. § 512(f), any party who knowingly makes a material misrepresentation in a takedown notice or counter-notification may be liable for the damages, costs, and attorneys' fees suffered by the accused infringer, the copyright owner, or the service provider, meaning us, as a result of that misrepresentation. Please make sure your complaint is well-founded before you file it.
11. Contact and Designated Agent
DMCA notices, counter-notifications, and any other correspondence relating to this policy should be sent to our designated agent at Ten Thirteen LLC. The most reliable way to reach us is by email at support@ardenmain.com with "DMCA Notice" or "IP Complaint" in the subject line. You may also call our support team at 314-696-0577 during our regular hours of Monday through Friday, 9:00 AM to 4:00 PM Central Standard Time, though written communication is strongly preferred for anything related to a formal DMCA proceeding so that we have a clear record on file. Our mailing address for legal correspondence is Ten Thirteen LLC, Imperial, Missouri, United States.